Return Policy

We want to ensure our customers are satisfied with their purchase from us. If for any reason at all you are not satisfied with your purchase, we can arrange a return within 14 days from the arrival date of your order.

In order to get a full refund on your payment method, the product(s) must be unopened. If the product(s) are open, they will only qualify for online store credit. This online store credit is only applicable on the website.

Please contact us by phone (416) 859 2270 or by email info@ganesatrading.com to initiate the return process. We need to be contacted to approve the return before the products are sent back to us by mail.

We will require the following information: the order number, the reason for the return, the state of the product (damaged, open or sealed) and the product to be returned to us once we have spoken to you and approved the return.

If the product was received damaged or defective, it can be returned to Superfoods Line within 30 days from the arrival date of the order. We may require the product back, depending on the situation and the manufacturer. Damaged or defective products will qualify for a full refund, store credit, or replacement unit(s) at the discretion of the customer, once the return is approved.